Complaint procedure

Users of our services can lodge a complaint every day within our opening hours (Monday, Wednesday and Friday from 12.00 to 16.00, and Tuesday and Thursday from 12.00 to 18.00). There are several ways to lodge a complaint available:

  • Orally on record to a professional working at association
  • Over the phone, at +386 1 430 51 44
  • Via e-mail at: [email protected]
  • Via snail mail sent to: DIC Legebitra, Trubarjeva 76a, 1000 Ljubljana
  • Via our on-line contact form.